Crusaders' respects the privacy of your personal information and is
committed to complying with the National Privacy Principles outlined in
the Privacy Act 1988.
might have about Crusaders' (which includes CRU Camps) personal information handling practices. It
includes information relating to the kinds of personal information we
collect; what we do with it; how we protect it; who we might disclose
it to; and your general privacy rights.
What Type of Personal Information Does Crusaders Collect and How is it Collected?
Information collected relates to:
Campers and parents and/or guardians before, during and after their immediate involvement with Crusaders
- Job applicants, staff members, volunteers, participants in training courses and contractors
People who donate to Crusaders; and
- Other people who come into contact with Crusaders
The type of information Crusaders collects and holds includes (but is
not limited to) both personal information and sensitive information and
is collected by way of telephone calls, online forms, hard copy forms,
face-to-face meetings and interviews.
'Personal Information' is any kind of information about an individual
that makes the identity of the individual apparent or reasonably
Crusaders generally collects the following kinds of Personal Information:
- Postal and email addresses
- Phone and fax numbers
- Date of birth
- Marital status
- Education and training
- Details about next of kin
- Occupation and employment history
- History of involvement in Crusaders' activities
- Financial details (bank and credit card numbers) and donor history
- Photographic images, video clips and sound recordings
Under the Privacy Act, sensitive information is defined as:
- Racial or ethnic origin;
- Political opinions;
- Membership of a political association;
- Religious beliefs or affiliations;
- Philosophical beliefs;
- Membership of a professional or trade association;
- Membership of a trade union;
- Sexual preferences or practices;
- Criminal record;
- Health information about an individual.
Crusaders collects health information (for duty of care purposes) and religious affiliation information.
All other sensitive information is collected with the consent of the
individual concerned. Consent may be either express or implied consent,
depending on the nature of the transaction. When practicable Crusaders
will always take reasonable steps to obtain express consent when
collecting sensitive information.
Use of personal information
We use Personal Information to:
- Process camp registrations and donations
- Keep parents and children informed about matters related to
camps, school CRU groups and the general work of the organisation
- Seek donations and market Crusaders as an organisation
- Satisfy Crusaders' legal obligations and duty of care
- Conduct surveys of our supporters
- Process information for the smooth running of training courses and
- Promote our services at events, on our website, in publications and for fundraising purposes.
We only collect personal information that is necessary for us to carry
out our functions and activities. We collect this information by
lawful and fair means and in an unobtrusive way. If personal
information is not provided, Crusaders may not be able to process camp registrations, donations or satisfy duty of care requirements.
Crusaders treats consent given by parents as consent given on behalf of
the child, and notice to parents will act as notice given to the child.
Crusaders may use Personal Information for its marketing purposes
including where it is impractical for Crusaders to seek the
individual’s consent before that particular use.
On very rare occasions we may purchase lists of potential supporters
and send these people information about Crusaders and the work we do.
When we first contact people on these lists we will provide them with
an opportunity to 'opt out' of any further contact with Crusaders.
All fundraising appeal mailings will feature an 'opt-out' clause. If
individuals choose to 'opt-out' we will not contact them again for that
From time to time we may notify you of special events, new resources or
services, or other information that may interest you. We will stop
sending you this type of information if you inform us by email,
telephone or in writing that you do not wish to receive such material.
Job Applicants, Staff Members, Volunteers, Contractors and Others
Crusaders' primary purpose for collecting personal information from job
applicants, staff members, volunteers and contractors is to assess and
(if successful) engage the applicant, staff member, volunteer or
The purposes for which this information is used include: administering
the individual's employment or contract; insurance purposes; seeking
funds and marketing for Crusaders; and to satisfy Crusaders' legal
obligations such as child protection legislation.
Under the Privacy Act, the National Privacy Principles do not apply to
to Crusaders' treatment of employee records, where the treatment is
directly related to a current or former employee relationship between
The Crusader Union of Australia and the employee.
Disclosure of Personal Information
We do not engage in the selling, renting or exchanging of our database.
Crusaders discloses Personal Information to:
- Staff and volunteers to facilitate the smooth running of camps (ie. directors, leaders and first aid staff).
- Medical practitioners
- People providing services to a camp (eg. Surf coaches are provided with information on how far each child can swim)
- Recipients of Crusader publications (eg. CRUview magazine)
- Organisations, individuals and/or volunteers that assist in Crusaders fundraising and marketing activities
- Anyone you authorise Crusaders to disclose information to
The Crusader Union of Australia respects and protects the privacy of all users of our websites: www.crusaders.edu.au and www.crucamps.com.au.
We reserve the right to collect personally identifying information from
our users during (a) online applications, (b) messages posted to our
forum boards, (c) online purchasing, (d) competitions or (e) online
Generally the information collected includes: name; e-mail address;
postal address; and answers to questions (surveys or otherwise). This
information is used for internal marketing purposes and helps us
determine how to improve our site and products.
We do not collect or store credit card details or information needed to
verify online transactions. These are collected and processed by our
secure payment gateway – Card Access Services Pty Ltd. Their privacy
statement can be viewed at www.cardaccess.com.au
The website may use 'cookies' to track website usage and statistics.
access to some functions. Tracking will be conducted in such a way to
ensure the anonymity of visitors.
Crusaders' websites may contain links to third party websites.
Crusaders is not responsible for the privacy practices of these sites.
Security of Your Personal Information
Crusaders will take reasonable steps to protect the personal
information it holds from misuse and loss and from unauthorised access,
modification or disclosure. This includes physical security, computer
and network security and personnel security.
Crusaders will take reasonable steps to destroy or permanently
de-identify personal information if it is no longer needed. In
instances where information is archived, Crusaders will take reasonable
steps to ensure the security of this information.
Access and Correction Rights
You can request access to your Personal Information held by Crusaders
by contacting our Privacy Officer. Crusaders may require you to
verify your identity in order to access information.
Crusaders may choose not to provide individuals with access to personal information if:
- Providing access would have an unreasonable impact on the privacy of other individuals;
- The request for access is frivolous or vexatious;
- The information relates to anticipated or existing legal proceedings and would not be discoverable in those proceedings
- Providing access would be likely to prejudice an investigation of possible unlawful activity.
If you believe that any personal information that we are storing about
you is incorrect, incomplete, or not up to date, you can ask us to
correct the information. In most cases, we expect to be able to respond
to such a request.
If you believe that Crusaders may have breached your privacy rights, or
are simply concerned about any of our information handling practices,
please contact our Privacy Officer. We will promptly investigate
the matter and where appropriate, take steps to remedy your concerns.
How to contact our Privacy Officer
The Privacy Officer
The Crusader Union of Australia
PO Box 590
Eastwood NSW 2122
Ph: (02) 9874 8933 Fax: (02) 9874 0218